With so many outsourcing partners in India (HCL, Infosys, Xansa and others) do you eventually plan to consolidate or shift it all to a shared service centre?
That is not our choice. We work with whoever our customer wants to work with. Supply side consolidation is an important thing. But I can't imagine that we will ever get to a situation where we have all our eggs in one basket.
Can you tell us about 21CN?
We are investing in 21 Century Network (21 CN). It is a feature-rich software platform that would enable us to build into our proposition. For instance, take data centre consolidation. Lot of our customers want to reduce the number of data centres because they are very expensive. They may have 12 and want to reduce them to two. The company may be headquartered in Texas and the data centres may be in India and Canada.
21 CN network enables them to run their data centres cheaply and effectively but with the same guarantee, resilience, security, backup as they had with 12 data centres. This is all technology-enabled. It is not about being a telecom company but about being an ICT (information, communication, technology) company that leverages our huge investments. From being a dumb pipe, the network becomes an intelligent pipe, facilitating the choices our customers are seeking to make.
Given the mobile explosion, what future do you see for landline phones?
Secure. It is interesting & as we watch the whole digitization revolution, mobile phones will continue to grow in India and China, while in Europe and the US it will be less so as those markets are saturated. We do see a convergence of mobile and fixed line - I am talking about enterprise market. Companies will access information anytime, anywhere on any device that is connected to a landline or a device that is connected to a mobile.
That is not our choice. We work with whoever our customer wants to work with. Supply side consolidation is an important thing. But I can't imagine that we will ever get to a situation where we have all our eggs in one basket.
Can you tell us about 21CN?
We are investing in 21 Century Network (21 CN). It is a feature-rich software platform that would enable us to build into our proposition. For instance, take data centre consolidation. Lot of our customers want to reduce the number of data centres because they are very expensive. They may have 12 and want to reduce them to two. The company may be headquartered in Texas and the data centres may be in India and Canada.
21 CN network enables them to run their data centres cheaply and effectively but with the same guarantee, resilience, security, backup as they had with 12 data centres. This is all technology-enabled. It is not about being a telecom company but about being an ICT (information, communication, technology) company that leverages our huge investments. From being a dumb pipe, the network becomes an intelligent pipe, facilitating the choices our customers are seeking to make.
Given the mobile explosion, what future do you see for landline phones?
Secure. It is interesting & as we watch the whole digitization revolution, mobile phones will continue to grow in India and China, while in Europe and the US it will be less so as those markets are saturated. We do see a convergence of mobile and fixed line - I am talking about enterprise market. Companies will access information anytime, anywhere on any device that is connected to a landline or a device that is connected to a mobile.
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